CarLease UK

Car Leasing & Contract Hire News, Mews & Reviews

Can you deliver lease cars during COVID?

3 June 2020 by phil

How has Covid affected the delivery of cars in the leasing industry?

Since mid-March, the reality of “lockdown” has seen an almost terminal effect on vehicle deliveries in the contract hire and leasing industry. At CarLease UK we had to make a tough decision to furlough almost all of our team on the 24th of March, with the result being that only 2 directors and 1 employee remained on premises on a 7-day a week basis to answer customer concerns and queries. The key issues in the lease car industry are essentially:

  1. When will my new car be delivered – can it be delivered?
  2. Can I have a payment holiday on my lease car – will it affect my credit rating going forwards? And
  3. When will my existing car be collected?

With regards to the delivery process, our industry relies on a) the dealerships being open to PDI the vehicles; and b) the logistics companies being open to deliver the vehicles. From the end of March almost every manufacturer/dealership was closed, which meant that any updates were almost impossible. Between March and the middle of May we delivered almost no vehicles.

It hasn’t just been about the lack of businesses being open to provide the services but also the uncertainty of HOW a vehicle must be delivered “safely” and also whether a customer is comfortable in accepting the car. Some customers, particular those at high risk, were unable to take delivery of the car.

 

The reality is that medical professionals and Governmental organisations have struggled to understand what/why/how on industries moving forwards.

It isn’t just the car and van industry which has been in turmoil – retail, leisure, food and transportation has been facing the same conundrums. This has brought about a key question –  economy or health   –  with each business having its own viewpoint

 

What’s the position on delivery post-lockdown?  

The good news is that from 11 May, the Government provided a roadmap to getting life back on track. With furlough and lockdown costing billions of pounds, common sense prevailed and the Government realised that we had to make swift changes to prevent a complete economic disaster/recession.

While certain physical premises remained closed, some transportation services could open as it was not feasible to run “working from home” policies.

During May we were able to deliver some vehicles and this was handled carefully and sensibly. To help bolster all of this, the Government  announced that from 1 June 2020 all car dealerships which could meet the relevant healthy and safety guidelines could open. This represented a key and marked shift in attitudes.

CarLease UK, like many business, have their own health and safety assessment in light of COVID-19, which is available on request. This has allowed us to bring some of our staff back to our premises and return to what we do best – supplying brand new cars and vans to individual and businesses throughout the UK.

 

What is in place to ensure safe delivery of cars in the UK?

Every manufacturer, dealership and logistics agent will have a slightly unique way of managing the delivery of vehicles in this post-Covid era we now operate in.

To assist the industry, our ombudsman, the BVRLA, has provided a basic guidance booklet for businesses to use as part of making the right health and safety decisions. This is available at  BVRLA

In summary there are some key themes to identify:

  1. Assess risks and consult with workers – businesses have a legal and ethical responsibility to understand the risks they face and to ensure their employees are communicated/consulted with. Regular assessments will help manage this;
  2. Manage the risks – when you have carried out the above, understand how you will implement these into the business for example sanitisation processes, working from home, social distancing and reducing unsafe activities. Our customers will see new delivery processes for example transported deliveries, signing for the vehicles remotely, a sanitisation process before handover and no face to face contact with the delivery driver. Unfortunately there will be no more personal service;
  3. Communication –  make sure your employees and customers know what is expected of them. If you have 50 or more employees you need to publish the information on the website plus indicate all of the relevant changes with physical signs throughout the premises;
  4. Ongoing management – agree and update the business processes for example shift changes and team meetings; and
  5. PPE (Personal Protective Equipment) – where you are in an industry which used PPE or you are in a situation of high risk, you may need to consider the use of PPE.

 

Are lease cars being delivered?

Absolutely. We are now able to start moving our news cars to our customers more comfortably and many of our team are working even closer with our customers to ensure they understand their obligations. For our Liverpool customer, they happily received their car this week – say hello the lovely new VW 4 x 4 they received!

In terms of the car shown, the Volkswagen Tiguan Estate 1.5 Tsi Evo 150 R Line Tech 5dr DSG (Petrol Auto), this is based on the following configuration:

VW Tiguan Car Lease Offer

  • Indium Grey Metallic Paint
  • Race Cloth – Grey
  • Aluminium decorative inserts
  • 20″ Suzuka alloy wheels + anti theft wheel bolts

As standard the car includes discover navigation, driver and passenger lumbar support, winter pack, tinted glass, DTC, hill hold control, Bluetooth, adaptive cruise control, front and rear parking sensors. Distance control assist, fatigue detection, lane assist, fully electric tailgate, keyless entry, start/stop function, electrically heated and foldable door mirrors with puddle lights, auto dimming rear view mirror, DAB radio, body coloured externals.

R Line body kit, LED rear tail lights, coming/leaving home light function, LED headlights with dynamic assist, multifunction steering wheel, ambient lighting pack, R Line styling pack.

First aid kit, 40/20 split folding seats, alarm with interior protection, XDS differential lock and 20” alloys.  In terms of additional options, with the car having a great level of specification you would perhaps only include Vienna leather or the Dynaudio pack.

VW Tiguan Lease Car Deal

On the technical-side company car and business users can note the P11d at £34,935.00 and CO2 at 168g/km (WLTP). Please note that any car registered on or after 1 April 2020 will have a CO2 based on WLTP for VED and company car tax calculations.

The 1498CC 7 speed petrol auto engine delivers 150ps, 0-62 times of 9.2 seconds and has service intervals of every 12 months or every 10,000 miles.

 

We will have some Tiguan R Lines in stock, so if this is the next SUV lease deal for you, just get in touch with our sales team!

Discover our range of Tiguan Deals here

More details on the Tiguan on the VW Website

Filed Under: Leasing News Tagged With: Carlease uk, Covid Car Deliveries, SUV, VW, VW Tiguan

In Review; Jaguar iPace 294kW EV400 HSE 90kWh (Auto/ Electric)

All electric cars are ugly and unusable? Surely electric cars are just short-term phase and won’t really catch on? … [Read More...]

In Review; Tesla Model 3 Long Range AWD 4dr (Auto/ Electric)

What is the best electric car to lease in 2019? When is that new Model 3 Tesla ready to price and order? Looking back over … [Read More...]

Best Audi A3 Car Leasing deals

The Best Audi A3 Car Leasing deals

Audi A3 Car Leasing Deals Happy new car day to this Camden-based personal leasing customer. And a big thank you to … [Read More...]

the ultimate electric supercar

Is the Porsche Taycan the ultimate electric supercar?

The Ultimate Electric Supercars are available now Nothing has given the world of EVs more credence, or excitement, than … [Read More...]

Do I need to regularly charge my PHEV

Do I need to regularly charge my PHEV?

Thank you to our business car leasing customer, from Hereford, for sending pictures of their latest fleet addition - the … [Read More...]

Audi PHEV Car Lease

Audi PHEV Car Leasing

Audi PHEV Car Leasing Thank you to our business car leasing customer for allowing our dealership partners, Worcester … [Read More...]

Lease a New Car Before Brexit

Why NOW is the time to lease a new car (before Brexit)!

If you are able to turn your attention away from the COVID/Coronavirus situation for just a moment, you may remember that … [Read More...]

No Deposit Car Leasing

No Deposit Car Leasing – Myth or Real?

Do I have to pay a big deposit when I lease a new car? Firstly, thank you for the pictures of this brand-new BMW 3 … [Read More...]

Find & Follow CarLease UK

search for a lease car

In Review; Jaguar iPace 294kW EV400 HSE 90kWh (Auto/ Electric)

… [Learn More...]

In Review; Tesla Model 3 Long Range AWD 4dr (Auto/ Electric)

… [Learn More...]

In Review; VW Golf 2.0 TDI R-Line 5dr DSG (Diesel/ Auto)

… [Learn More...]

In Review; Tesla Model S 90kWh Dual Motor 5dr (Auto/ Electric)

… [Learn More...]

Best Electric Lease Car Deals 2019 for Company Car Drivers

… [Learn More...]

Best Audi A3 Car Leasing deals

The Best Audi A3 Car Leasing deals

Audi A3 Car Leasing Deals Happy new car day to this … [Read More...]

the ultimate electric supercar

Is the Porsche Taycan the ultimate electric supercar?

The Ultimate Electric Supercars are available … [Read More...]

Do I need to regularly charge my PHEV

Do I need to regularly charge my PHEV?

Thank you to our business car leasing customer, from … [Read More...]

Audi PHEV Car Lease

Audi PHEV Car Leasing

Audi PHEV Car Leasing Thank you to our business … [Read More...]

Lease a New Car Before Brexit

Why NOW is the time to lease a new car (before Brexit)!

If you are able to turn your attention away from the … [Read More...]

No Deposit Car Leasing

No Deposit Car Leasing – Myth or Real?

Do I have to pay a big deposit when I lease a new … [Read More...]

van lease uk promo

CarLease UK, VanLease UK and School Minibus Leasing UK are trading names of CarLease (UK) Ltd,

Call 01942 608 606 or Contact Us

Browse by Manufacturer | Check the Latest Deals | Browse by Type | Get Help & Advice | Areas Covered | News & Car Reviews

Ts&Cs | Privacy Policy | Procedure For Complaints | Information Notice  |  Initial Disclosure Document  | Terms of Business | Sitemap

All images on this website are for illustrative purposes only.

CarLease UK & VanLease UK work alongside a limited number of finance providers who may make payment to us if you enter into an agreement with them. Failure to maintain payments may result in the vehicle being withdrawn.

CarLease (UK) Ltd is Authorised and Regulated by the Financial Conduct Authority FRN 706617. Please note that CarLease (UK) Ltd is a credit broker and are not a lender. | FRN 706617 | BVRLA Membership No. 1471 | Data Protection Reg. ZA088399 | Registered in England 09312506

Copyright 2018 © CarLease (UK) ltd. All Rights Reserved.Registered Office Kings Business Centre, Warrington Road, Leigh, Manchester, WN7 3XG.
Call 01942 608 606 or Contact Us