CarLease UK

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17 August 2017 by phil

LEASING NEED NOT BE SCARY!
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A customer once said, “I didn’t know how much I didn’t know about leasing a car”

CarLease UK understand this completely and it probably explains why 60% of our customers are either repeat customers or come recommended by a friend. Leasing your new car for the first time can seem complicated, so you need a company that you can trust, a family business, one that has traded since 1958 with an impeccable record of top class service, where the owners are involved in the day to day running and are there should you need them.

First and foremost, car leasing is a regulated industry. We are overseen by the FCA (Financial Conduct Authority) and as such we work within guidelines that are not necessarily ours. For example, once you have chosen your next car, it’s not unusual to get that little bit excited and want it tomorrow, I do. But, there is a cooling off period, which is an obligation upon us. It allows you to make sure that you are happy with your choice, don’t be angry with us.

When we ask you some personal questions about income and your expenditure, we are just doing our job.

These questions are there to protect customers and ensure affordability. At Carlease UK we are committed to treating our customers fairly.

Don’t fight us for every penny. We believe that our quality of service is worth something. If we are not the cheapest, consider that we may still be best value. When you need us, we are here and we have bills to pay in order to give you that back up.

Consider a lease like this. Instead of buying your next car out right, you pay an initial rental, usually three months rentals in advance and then either 23, 35 or 47 months rentals. The difference between the new car and its future value has to be paid, whether you buy or lease. Except that leasing companies buy for less and sell for more at the end. The money outstanding has interest charged on it whether you buy or lease. In the meantime you have most of your money in your bank.

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Filed Under: Leasing News Tagged With: customer service

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